Legal

Refund Policy

Last updated: June 28, 2026

14-day money-back guarantee. If AgentLights isn't right for you, email us within 14 days of your purchase and we'll refund you in full. No drawn-out process.

1. Eligibility

If you purchased a paid version of AgentLights directly through agentlights.com, you may request a full refund within 14 days of the date of purchase, for any reason.

2. How to request a refund

Email [email protected] from the address you used to purchase, and include your order or receipt number. We aim to respond within 2 business days.

3. How refunds are issued

Approved refunds are returned to your original payment method via our payment processor. Depending on your bank or card issuer, it may take a few business days for the funds to appear.

4. After the refund

When a refund is issued, your license to use the paid version ends, and you should uninstall the app. You're welcome to purchase again later.

5. Exceptions

Requests made more than 14 days after purchase may not be eligible, though we'll always try to help.
Purchases made through a third-party marketplace (for example, the Mac App Store) are subject to that marketplace's refund policy, not this one.
We may decline refunds in cases of clear abuse, such as repeated buy-and-refund activity.

6. Your statutory rights

Nothing in this policy limits any refund or cancellation rights you may have under applicable consumer protection law. Where local law grants you stronger rights, those rights apply.

7. Contact

Questions about a refund? Email [email protected].